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Beware of Domain Registration request mail SCAM


Thursday, November 19, 2009

Many of you will at some time have have received a letter from Domain Registry Pty Ltd o someone of a similar name, asking you to register a domain name.

Other names the mail you receive may arrive in the name of are Domain Name Group Pty Ltd or Domain Register Pty Ltd.

There are a couple of big problems with this:

  1. The letter is made out to look like an Invoice, when it is not. Although at the top it says "Domain Name Available", further down it looks like an Invoice, and we have received a number of queries from customers wondering why they have to pay, so it is obviously catching some people unaware.

    If you look closely, you will notice that the domain name they are offering is most likely a .com version of your .com.au domain, or something similar. That is, you are not required to purchase this domain, it is simply an invitation to purchase another domain.
  2. Whether you've been caught off guard, or genuinely want to buy it, the price they are asking for is around 600% above market value. For example they are asking $249 for a .com domain name for two years, when the industry price is under $40. Even with the free iPod Shuffle they are offering, people are being significantly overcharged.

This is blatant and misleading abuse and both the ACCC and the Qld Department of Fair Trading view such operations favourably. If you receive such mail please contact either of these organisations.

If you receive this kind of letter from Domain Registry Pty Ltd, you can safely discard it. If you do wish to purchase the domain name they are offering, conatct us and we will arrange for you to purchase it for less than $20.

What can you do if you got stung by the scam? Unfortunately, not a lot. We've heard some suggestions that because they have put the words "Domain Name Available" on the letter, then they can get away with it (we can't confirm if this is true though). We would still suggest doing the following:

1. Complain. You can complain direct to Domain Registry Pty Ltd, but I wouldn't wait too long for an answer - as yet they have not replied any of our messages. However if you are a customer of theirs, you may be able to get in contact with someone there. Failing that, try complaining to your local Consumer Affairs Department. Send them a copy of the letter if you still have it.

2. To avoid paying the expensive renewal fee when it's due, you may want to consider transferring your domain name to someone else. Unfortunately, under the .com domain rules, when you transfer a .com domain name you have to pay for an extra year of registration. But for most domain sellers that is only around $20. Then the domain will be transferred and when it comes up for renewal again, it will be at the lower rate of the new registrar, instead of $249 again.

If you have received a letter from Domain Registry and have a story to share, please contact us.

 ...Article

Many of you will at some time have have received a letter from Domain Registry Pty Ltd o someone of a similar name, asking you to register a domain name.

Other names the mail you receive may arrive in the name of are Domain Name Group Pty Ltd or Domain Register Pty Ltd.

There are a couple of big problems with this:

  1. The letter is made out to look like an Invoice, when it is not. Although at the top it says "Domain Name Available", further down it looks like an Invoice, and we have received a number of queries from customers wondering why they have to pay, so it is obviously catching some people unaware.

    If you look closely, you will notice that the domain name they are offering is most likely a .com version of your .com.au domain, or something similar. That is, you are not required to purchase this domain, it is simply an invitation to purchase another domain.
  2. Whether you've been caught off guard, or genuinely want to buy it, the price they are asking for is around 600% above market value. For example they are asking $249 for a .com domain name for two years, when the industry price is under $40. Even with the free iPod Shuffle they are offering, people are being significantly overcharged.

This is blatant and misleading abuse and both the ACCC and the Qld Department of Fair Trading view such operations favourably. If you receive such mail please contact either of these organisations.

If you receive this kind of letter from Domain Registry Pty Ltd, you can safely discard it. If you do wish to purchase the domain name they are offering, conatct us and we will arrange for you to purchase it for less than $20.

What can you do if you got stung by the scam? Unfortunately, not a lot. We've heard some suggestions that because they have put the words "Domain Name Available" on the letter, then they can get away with it (we can't confirm if this is true though). We would still suggest doing the following:

1. Complain. You can complain direct to Domain Registry Pty Ltd, but I wouldn't wait too long for an answer - as yet they have not replied any of our messages. However if you are a customer of theirs, you may be able to get in contact with someone there. Failing that, try complaining to your local Consumer Affairs Department. Send them a copy of the letter if you still have it.

2. To avoid paying the expensive renewal fee when it's due, you may want to consider transferring your domain name to someone else. Unfortunately, under the .com domain rules, when you transfer a .com domain name you have to pay for an extra year of registration. But for most domain sellers that is only around $20. Then the domain will be transferred and when it comes up for renewal again, it will be at the lower rate of the new registrar, instead of $249 again.

If you have received a letter from Domain Registry and have a story to share, please contact us.

 ...Article

 

Growing a business through a member based web site


Monday, May 18, 2009

We are witnessing an ever growing trend towards membership based web sites. This is recognised as an ideal way to build qualified leads for your business. Be on notice however, this is only if done correctly and within the context appropriate to your membership and business. ...Article


We are witnessing an ever growing trend towards membership based web sites. This is recognised as an ideal way to build qualified leads for your business. Be on notice however, this is only if done correctly and within the context appropriate to your membership and business. ...Article

 

Making Membership web sites work for you


Friday, February 06, 2009

Many people have continually talked abut creating a passive income through their web site. Many have been successful but the job is a lot harder these days and you have to be smarter about it and you need to be seen as offering true value. What was once easy income creating an eBook and then creating a web page to sell that book is now facing so much competition and it is so much harder to rank in the search engines you need to tackle the solution in a different manner. We still have those offering the quick buck solution with the miracle eBook that holds all the answer to everyone’s problems. There is a better way. ...Article


Many people have continually talked abut creating a passive income through their web site. Many have been successful but the job is a lot harder these days and you have to be smarter about it and you need to be seen as offering true value. What was once easy income creating an eBook and then creating a web page to sell that book is now facing so much competition and it is so much harder to rank in the search engines you need to tackle the solution in a different manner. We still have those offering the quick buck solution with the miracle eBook that holds all the answer to everyone’s problems. There is a better way. ...Article

 

What you don’t know is what is important


Friday, February 06, 2009

The most significant aspect about selling and marketing your business online is your ability to truly measure the results. You can just about measure everything. Traditional marketing initiatives provide some degree of performance results but many are largely based on assumptions, averages and trends. Your ability to be successful with your marketing and advertising is directly related to how well you can measure results, the accuracy of those measurements and your analysis and interpretation of that data. ...Article


What you don’t know is what is important

The most significant aspect about selling and marketing your business online is your ability to truly measure the results. You can just about measure everything. Traditional marketing initiatives provide some degree of performance results but many are largely based on assumptions, averages and trends. Your ability to be successful with your marketing and advertising is directly related to how well you can measure results, the accuracy of those measurements and your analysis and interpretation of that data. ...Article

 

Creating and managing your online business requires you to follow the same basic principals of any business - relying on sound Business Strategies however there are a few practices that differ or that just are unique to an online business. Here we share our views and experience with you to help you develop a more effective and profitable online business.

This post is original content presented by Top Left Designs, a web design and digital marketing agency based in Southport on the Gold Coast and servicing clients in the Gold Coast and Brisbane regional area. Top Left Designs sets out to remove the frustration and confusion faced by business owners seeking to maximise the return on the website investment by providing a comprehensive web solution to their business needs.