Better Customer Service with Built-In CRM
Many businesses struggle with cumbersome systems and too many emails. It's easy to lose track of important customer requests and keep records up to date and in sync. Our simple CRM is built in and integrated with all of SIMPLICITER's features, enabling you to provide better service for your customers, without any extra effort or coding.
A Live Feed of Customers' Actions
Centrally Manage Cases, Orders and More
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Build Custom Forms and Capture Leads
Impress Customers With Workflows
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SIMPLICITER gives you a central view of
your customer activities. From eCommerce orders to blog comments, forum posts to
contact forums, member zone activity to email marketing, it's all tracked to
give you a complete view of customer behaviour.
Once a
customer registers their email address anywhere on your site, a customer record
is created for them. From there, you can give them access to secure member
areas, manage their store orders and modify their email marketing
subscriptions.
You
can build your own custom web forms with a few clicks! Every web form you build
is integrated into the CRM - when submitted, a Case is created for follow up and
your leads are captured safely in a customer database.
Automate your processes and Get back to
your customers fast! You can build multi-step workflows to notify the team of
new web form submissions or orders, verify steps as they are completed, and
remind and escalate to management if need be.
Free Trial Offer - 30 days Fully Functional
Like to try before you buy? We are so confident of our product we offer you a fully functional 30 day trial offer. No obligations. You get complete access to all features (except the payment gateway - sorry about that one). You can import your existing web site or start from one of our many standard templates. All features and documentation are there for your use.
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